Shipping policy
DISPATCH & DELIVERY TIMES
Your order is carefully processed from Monday to Friday. As a rule, our items leave the warehouse within 3-6 working days.
COSTS & DELIVERY TIMES
- UK Delivery: £2.95.
- The delivery time is 8-12 working days.
SHIPMENT TRACKING
After dispatch you will receive an e-mail with a link to track your shipment.
Note on shipment tracking: It may take 2-5 days for the carrier to add your parcel to their system.
INCORRECT ADDRESS
If a parcel is returned to us because the address was incorrect or incomplete, we will contact you for clarification and refund the purchase price excluding shipping costs.
CHANGE OR CANCELLATION OF THE ORDER
Would you like to make a change? Please contact us immediately so that we can take your wishes into account.
PRODUCT ERROR?
If your product is faulty, please contact our customer service. We will then take the necessary steps for an exchange.
We hope you are satisfied with your order and look forward to your feedback!